FAQ

Frequently asked questions

Everything you need to know before getting started. If you don't find your answer, write to us at admin@reunapresenter.com

General

Do I need to install anything to use Reuna?

No. Reuna works entirely from the web browser. No installation required on any device — not on the main computer, projection screens, or the remote control mobile device.

Which operating systems does Reuna support?

Reuna works on any device with a modern browser: Windows, macOS, Linux, iOS and Android. Chrome, Firefox, Edge and Safari are all supported.

What's different about Reuna compared to ProPresenter or EasyWorship?

Reuna is 100% web: no installation, works on any OS, and lets you use remote control from your mobile device. ProPresenter costs between $99 and $600/year and only works on Mac and Windows. EasyWorship only runs on Windows. Reuna also has a permanent free plan.

Pricing and plans

Does the free plan have a time limit?

No. The Free plan is free forever. It includes 1 screen and up to 50 songs in your library. There's no X-day trial — it's permanent.

Do you have special pricing for Latin America?

Yes. We offer local prices adjusted for different countries in Latin America. Write to us at admin@reunapresenter.com to learn the pricing for your country.

What happens if the internet fails during the service?

If the connection fails, screens that are already connected will remain static showing the last projected content. When the connection is restored, the system reconnects automatically. Downloaded Bibles remain available offline.

Features

Can I use Reuna without internet during the service?

Reuna requires internet to work. However, Bibles can be downloaded beforehand for offline use. If your connection fails during the service, screens that are already connected will keep showing the last projected content.

How does remote control from your mobile device work?

In the application you find a QR code. Scan it with your mobile device's camera — the remote control opens in the mobile browser without installing any app. From there you can advance, go back, jump to any item in the plan, activate Blank or Logo.

Can I project on multiple screens at the same time?

Yes. Each connected screen opens the corresponding projection link in its own browser. You can have a congregation screen and a stage monitor simultaneously. No screen limit from the Pro plan.

Can I cancel my subscription at any time?

Yes. No contracts, no minimum periods. Cancel from your account with one click. When you cancel, you automatically return to the Free plan without losing your data.

Can I have multiple users in the same workspace?

Yes. You can share access to your workspace with the worship team. The Church plan includes up to 3 separate workspaces, ideal for ministries with multiple teams or congregations.

What are Timeline and MIDI Control?

Timeline lets you program automatic changes during the service: advance a slide, activate blank screen, play video, etc., at the exact moment you configure (millisecond precision). MIDI Control lets you connect a keyboard or MIDI controller to trigger those actions with physical buttons. Both features are in the Pro plan.

Didn't find what you were looking for?

Write to us and we'll respond in less than 24 hours.

FAQ — Installation, compatibility, pricing · Reuna